Frequently asked question

Q: Frequently asked question

Where do you ship from? We ship all products from Hong Kong. How can I pay for my order? We are currently able to accept credit card payments, PayPal, Apple Pay, Google Pay and bank deposits. We are working on offering you more convenient options in the near future. When will I receive my order? The regular duration for shipments to the EU, UK or USA is 7-14 days. We have observed packages arriving in Germany, Switzerland and France within just 5 days. However, occasional custom control may impacting shipping durations. Please refer to our shipping policy to find more information for your destination. Do I have to pay taxes? You do not have to pay taxes. We pay the taxes for you. For our EU customers those taxes are paid in advance. This avoids the most delays. Most other countries we ship to have tax free import thresholds, so you won’t have to pay tax. Please check the regulations applicable to you. Do you sell genuine products? Yes. We only source from trusted sources and if possible source directly from the manufacturer. Can I return my order? Yes. You may ask to return your order within 14 days after receipt and get your money back. Please read our refund policy for further details.

elizavecca

10 des produits

Trier

Elizavecca Black Head Solution 3 Step Kit

Elizavecca

Elizavecca Gold CF Nest B-Jo Eye Want Cream 100ml

Elizavecca

Elizavecca Green Piggy Collagen Jella Pack 100ml

Elizavecca

Elizavecca Hell Pore Clean Up Mask 100ml

Elizavecca

Elizavecca Hyaluronic Acid Pure 100 200ml

Elizavecca

Elizavecca Milky Piggy Carbonated Bubble Clay Mask 100ml

Elizavecca

Elizavecca Milky Piggy Centella Asiatica Pure 200ml

Elizavecca

Elizavecca Milky Piggy EGF Elastic Retinol Cream 100ml

Elizavecca

Elizavecca Moisture Hyaluronic Acid Memory Cream 100g

Elizavecca

Elizavecca Witch Piggy Hell Pore Control Hyaluronic Acid 97 50ml

Elizavecca

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FAQs

Where do you ship from?

We ship all products from Hong Kong.

How can I pay for my order?

We are currently able to accept credit card payments, PayPal, Apple Pay, Google Pay and bank deposits. We are working on offering you more convenient options in the near future.

When will I receive my order?

The regular duration for shipments to the EU, UK or USA is 7-14 days. We have observed packages arriving in Germany, Switzerland and France within just 5 days. However, occasional custom control may impacting shipping durations. Please refer to our shipping policy to find more information for your destination.

Do I have to pay taxes?

You do not have to pay taxes. We pay the taxes for you. For our EU customers those taxes are paid in advance. This avoids the most delays. Most other countries we ship to have tax free import thresholds, so you won’t have to pay tax. Please check the regulations applicable to you.

Do you sell genuine products?

Yes. We only source from trusted sources and if possible source directly from the manufacturer.

Can I return my order?

Yes. You may ask to return your order within 14 days after receipt and get your money back. Please read our refund policy for further details.

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