A light, moisturizing ÒSwiss Mineral Spa Water CleanserÓ that can gently remove dirt, light makeup and sunscreen products, and maintain skin balance for a refreshed look.
Made from pure Swiss Thermal Spring Water, it is extremely gentle and does not irritate the skin and does not strain the skin after use.
It has superior cleansing power and effectively removes dirt from the face and removes light make-up and sunscreen products.
Deeply cleanses pores, unclogs pores, and prevents acne and pimples.
Balances and calms the skin, strengthens the skin's defenses and boosts the skin's immunity.
Swiss Thermal Spring Water - Made from pure Swiss Thermal Spring Water from Churches, Switzerland, this product contains precious minerals, proteins and trace elements that give the skin a lot of nutrients, revitalize the cells and regulate the oil balance of the skin.
Natural amino acids - strengthen the skin's defenses and boost the skin's immunity. It also balances the skin's pH level, prevents hair follicles from clogging and prevents acne and pimples from forming.
Natural botanical moisturizing factor - an excellent long-lasting moisturizing ingredient that deeply nourishes the skin and provides 24-hour moisture retention.
Euphorbia Glabra Flower Extract - A rare alpine plant from the Alps that is effective against allergies and inflammation and relieves skin tension.
How to use:
Apply to face and neck, massage gently in circular motions, then rinse with warm water.
* Ingredients subject to change at manufacturer's discretion. For the most complete and up-to-date list of ingredients, please refer to product packaging.
We provide free worldwide shipping on eligible orders.
You will receive your order through DHL, FedEx or Hong Kong Post. We may opt to use different shipping providers, to improve your experience. The average shipping duration is 5-10 business days to the EU and US markets.
All duties paid. No hold up in customs. In July 2021, the EU ended the €22 import VAT exemption threshold for goods entering into the EU from outside the EU. Minou & Lily is registered in the Import-One-Stop-Shop (IOSS) and will collect, declare, and pay the VAT to the tax authorities for distance sales of imported goods with a value not exceeding €150.
You can return new, unopened goods. We require a return request within 2 weeks after you received your goods. If you are located in the EU we provide you with an EU return address.
Please refer to our detailed policies for more information.
Where do you ship from?
We ship all products from Hong Kong.
How can I pay for my order?
We are currently able to accept credit card payments, PayPal, Apple Pay, Google Pay and bank deposits. We are working on offering you more convenient options in the near future.
When will I receive my order?
The regular duration for shipments to the EU, UK or USA is 7-14 days. We have observed packages arriving in Germany and France within just 5 days. However, COVID-19 is impacting shipping durations. Please refer to our shipping policy to find more information for your destination.
Do I have to pay taxes?
You do not have to pay taxes. We pay the taxes for you. For our EU customers those taxes are paid in advance. This avoids the most delays. Most other countries we ship to have tax free import thresholds, so you won’t have to pay tax. Please check the regulations applicable to you.
Do you sell genuine products?
Yes. We only source from trusted sources and if possible source directly from the manufacturer.
Can I return my order?
Yes. You may ask to return your order within 14 days after receipt and get your money back. Please read our refund policy for further details.
While we strive to ensure the accuracy of our product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by Minou & Lily.